Hotel Review : Sheraton Porto Hotel and Spa, Porto – Portugal
The Sheraton Porto Hotel and Spa is a 5-star oasis of tranquility in Porto, a short metro/taxi ride from the city’s attractions. The modern steel and glass structure sits in the heart of Porto’s business district, and from the moment you set foot onto the red carpet, you know you’re on to something special.
We arrived earlier than anticipated, and of course, check in was not for hours yet, but the very accommodating reception staff ensured that our luggage was whisked away, we were given temporary room cards and shown to the club lounge on the 12th floor. Here we enjoyed a drink and caught up on emails thanks to the high-speed, complimentary wi-fi.
The club lounge is an access-limited feature of the Sheraton hotels, giving club member (or guests staying at the club floors) some additional perks such as complimentary internet access, and the privilege of using the club lounge. In the lounge, you find a little relaxation space, with comfy couches, a computer with printing facilities, and a large screen TV. There are complimentary snacks throughout the day, and we enjoyed an aperitif each evening before dinner of Porto’s signature drink; Port wine. The club rooms are also typically positioned on higher floors, ensuring sweeping views over the city.
Club members can also choose to have breakfast in the lounge, although I wouldn’t recommend it if your stay already includes breakfast, as the Porto Novo restaurant, in my opinion is a far superior option. But more on that later.
After spending about an hour and a half in the lounge, I went back to the reception to enquire about the availability of our room. I must add at this point, the elevators in this hotel are truly amazing. So speedy, and so silent, I often got the buoyant feeling of being on a Disneyworld ride each time I went up to the room. By this time, our room was ready, and we headed up to the 10th floor, to find our luggage had already been placed inside. The room was large, airy and bright. Faultlessly clean with white linens, and plenty of soft towels. I found delicious smelling toiletries, the same ones we’ve had at previous stays at Sheraton. However, there was no little bottle of mouthwash this time – I am not sure if they have decided not to leave these in the rooms anymore?
There was plenty of closet space, and we quickly unpacked the essentials, getting the suitcases out of the way. It had been a long week, and seeing as the weather was grey and dull, we headed to The Spa to enjoy the heated pools and saunas. (I’ll be writing a post on our amazing spa experiences soon).
We spent the rest of the afternoon relaxing on the comfy day beds in the spa, before heading into the historic city centre (UNESCO World Heritage site) for dinner.
The Sheraton Porto Hotel and Spa is not a small hotel – with 12 floors and over 260 rooms, but the level of service we experienced at the hotel was second to none. I loved the décor, from the use of modern glass and steel that merges effortlessly with the more traditional wood and marble.
Our room was quite large and the king size bed was super comfy. We found enough plug sockets for 2 iPads, both our phones, and a camera, all conveniently located – without having to move a couch or unplug a lamp.
The bathroom was big and wonderfully lit – not the type of hotel where you needed to squint around in a dimly lit space to apply your makeup. His and hers sinks was convenient, and the ample-sized bathtub was a draw card which faced the room via a glass wall. But if you’re not travelling as a couple, fear not, there are blinds that can section off the bathroom to ensure privacy. There is also a separate shower and a separate toilet –which I appreciate.
The next morning we enjoyed a spectacular breakfast at the Porto Novo restaurant on the lobby level. I loved the breakfast at this restaurant because the food choices were so vast (both hot and cold options) with everything from fresh fruit to made-to-order eggs and omelets. I enjoyed pancakes one morning topped with fresh berries and drizzled in maple syrup. A mimosa added to the relaxing feeling of being on holiday.
The reception staff were ever-willing to hand out maps and point us in the right direction for all the city’s major sights. And after a long day of sightseeing, battling the famous Porto winds a little bit, we welcomed the opportunity to return to our luxurious room ach afternoon, slip into our swimsuits and decompress in the Jacuzzi.
The New Yorker bar located in the lobby is the ideal spot to enjoy a cocktail or three, as the soothing sounds of the grand piano envelopes the room. Plush carpeting, richly textured couches and expertly mixed drinks all add to the feeling of glamour.
All in all, I found the Sheraton Porto Hotel and Spa to be the perfect hotel in Porto, whether you’re travelling for business or leisure. The location may not suit everyone, particularly those wishing to stay in the historical centre itself, but I found the location perfect for sightseeing, and enough removed from the city hub to give a sense of calm.
The level of service is what one would come to expect from a 5 star establishment: courteous and highly efficient.
The design of the hotel itself is impressive, and the imposing all glass façade is a feast on the eyes.
I would not certainly hesitate, for a second, to stay the Sheraton Porto Hotel and Spa when in Porto again.
Rates from 90€ for a deluxe room, to 2000€ for the presidential suite. Club rooms rates begin at 156€. 1 Night spa packages from 190€ pp sharing. For more information and specials, please go to the hotel’s official website.
Disclaimer: We received a complimentary upgrade to club level at the Sheraton Porto Hotel and spa. All opinions expressed in this review however, remain completely my own.